5 Features That Your Communication Software Must Have

Communication Software

Choosing the right communication tool for your business should never be a problem. It should rather solve your problems. Before you finalize one for you and your team, here is all you need to cross-check.

Communication Tool

When you plan a communication software for your business, the first thing that you expect from it is to have a feature of direct and group messaging. In fact, this is one of the most important features of a communication tool because through this the employees get to communicate with anyone in the team. May it be one on one communication or group messaging, with a feature like this everyone in the workplace gets to connect with the entire team. Hence this is one of the most essential features that our communication software must-have.

Video Conferencing

Other than direct messaging, communication tools in the workplace should have the ability to connect the remote team over a video from anywhere in the world. With a situation like a pandemic or if your employee is in his hometown. You need not miss out on a meaningful conversation. Video calls should be a single click away because only that way you can take a direct report from your employee or have a meaningful group conversation. If the communication tool you choose doesn’t allow you to initiate a video call from within an existing chat then you are definitely missing out on something better.

Screen Sharing

The next essential feature that every other communication tool must have is screen sharing. Being able to share your screen with anyone at your workplace, even from your smartphone is one of the most invaluable conveniences. When there is a meeting going on and you need to pull up a document in front of all your team members seated far away, the option of screen sharing can be a big help. This way you will neither have to disconnect the call or switch to another app, you have everything done in the existing video chat. Also, with this, you get to save time and keep everyone on the same screen.

Audio Conferencing

Another best thing that your chosen employee intranet portal needs to have is the feature of audio conferencing. Direct voice and audio calls should be the standard feature of your communication tool. This simple feature is always on the go for remote teams and small businesses that have their employees working from home. Without having to set any external app, you get to quickly follow up on a conversation with the team members rather than jumping on a video call.

Safe File Sharing

Being able to share one or two files is a good thing but when you can share multiple file types on one same app then what more you could ask for. The enterprise communication software you choose must have the ability to share files from your drive or dropbox account. This way you will neither have to waste time nor let down the team productivity.

There might be several communication tools in the market but the one that you choose should have all the above features because only then it is worth having.

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